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Top 3 help desk software solutions for customer support

  • Manage all of your customers’ support requests with one system.
  • Allow your customers to create support tickets or send support requests via email.
  • Create a knowledgebase and/or forum so customers can search for answers to their questions.
1

Zendesk

https://www.zendesk.com

Zendesk pricing starts at $5/month per customer service agent.

Some features include social media integration, knowledgebase, mobile support, reporting, and more.

2

Freshdesk

http://freshdesk.com

Freshdesk pricing starts at $19/month (or $16/month when paid annually) per customer service agent.

Some features include social media integration, knowledgebase, forums, feedback management, reporting, and more.

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3

HappyFox

https://www.happyfox.com

HappyFox pricing starts at $29/month (or $19/month when paid annually) per customer service agent.

Some features include Facebook integration, mobile support, live chat, reporting, and more.

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